11月(yue)18日，保阜高(gao)速(su)曲陽收費站組(zu)織在站職工參加保阜公司舉(ju)辦的“新企業(ye)文(wen)化宣(xuan)貫動(dong)(dong)員部署會”，開(kai)展(zhan)學習(xi)交投集團新版(ban)企業(ye)文(wen)化活(huo)動(dong)(dong)。活(huo)動(dong)(dong)由站長(chang)劉衛鵬組(zu)織。
部署會上公司領導帶領大家認真學(xue)習(xi)了(le)集(ji)團新版企業(ye)文化手冊相關內容，并對核心(xin)價值體系、員工行(xing)為指引等內容進行(xing)了(le)詳細(xi)解讀。
視(shi)頻會議結束后，站長劉衛(wei)鵬指出：交投集(ji)團新(xin)(xin)版(ban)企業(ye)文(wen)(wen)化手冊是凝聚全體員工(gong)智慧和力(li)量的(de)結晶，涵(han)蓋了(le)集(ji)團的(de)發展戰略、價值追求和行為(wei)準則，是企業(ye)精神(shen)的(de)傳(chuan)承(cheng)與創新(xin)(xin)，既(ji)集(ji)成了(le)過(guo)往(wang)優秀的(de)文(wen)(wen)化基因，又結合時代發展需求注入了(le)新(xin)(xin)的(de)活力(li)與內涵(han)。全體員工(gong)要(yao)結合新(xin)(xin)版(ban)企業(ye)文(wen)(wen)化手冊，創新(xin)(xin)服(fu)(fu)務(wu)理念、提(ti)升服(fu)(fu)務(wu)品質，為(wei)過(guo)往(wang)司乘提(ti)供(gong)更(geng)加優質、高(gao)效、貼心的(de)服(fu)(fu)務(wu)。
就下一步宣貫(guan)落實，劉衛鵬要(yao)求：一是提(ti)升收(shou)(shou)費(fei)(fei)(fei)業(ye)(ye)務(wu)技(ji)能。組織(zhi)員(yuan)(yuan)工(gong)(gong)(gong)(gong)深入學習新(xin)版企(qi)(qi)業(ye)(ye)文(wen)(wen)(wen)化手冊中(zhong)(zhong)關(guan)于專(zhuan)業(ye)(ye)、高(gao)(gao)效的(de)(de)理念，開展收(shou)(shou)費(fei)(fei)(fei)業(ye)(ye)務(wu)培訓(xun)和(he)(he)技(ji)能競(jing)賽(sai)，促使(shi)員(yuan)(yuan)工(gong)(gong)(gong)(gong)熟練掌握收(shou)(shou)費(fei)(fei)(fei)政策和(he)(he)操(cao)作流程，提(ti)高(gao)(gao)收(shou)(shou)費(fei)(fei)(fei)速度和(he)(he)準(zhun)確(que)性(xing)，減少差(cha)錯(cuo)率，為(wei)司乘提(ti)供(gong)快速、便(bian)捷(jie)的(de)(de)通行(xing)服(fu)務(wu)。二是優化服(fu)務(wu)質(zhi)量(liang)。要(yao)將企(qi)(qi)業(ye)(ye)文(wen)(wen)(wen)化中(zhong)(zhong)的(de)(de)服(fu)務(wu)理念貫(guan)徹到(dao)收(shou)(shou)費(fei)(fei)(fei)工(gong)(gong)(gong)(gong)作中(zhong)(zhong)，要(yao)求員(yuan)(yuan)工(gong)(gong)(gong)(gong)保持微笑服(fu)務(wu)，使(shi)用(yong)文(wen)(wen)(wen)明用(yong)語(yu)，主動為(wei)司乘提(ti)供(gong)路況信息、解答疑問等貼心服(fu)務(wu)，以熱(re)情、周到(dao)的(de)(de)服(fu)務(wu)態度提(ti)升司乘滿意(yi)度。三是加(jia)(jia)強(qiang)安(an)(an)(an)全(quan)管理。依據企(qi)(qi)業(ye)(ye)文(wen)(wen)(wen)化中(zhong)(zhong)對安(an)(an)(an)全(quan)的(de)(de)重視(shi)，完(wan)善收(shou)(shou)費(fei)(fei)(fei)站的(de)(de)安(an)(an)(an)全(quan)管理制度，定期(qi)對收(shou)(shou)費(fei)(fei)(fei)設施進行(xing)檢查(cha)維護，加(jia)(jia)強(qiang)員(yuan)(yuan)工(gong)(gong)(gong)(gong)的(de)(de)安(an)(an)(an)全(quan)培訓(xun)，增(zeng)強(qiang)安(an)(an)(an)全(quan)意(yi)識，確(que)保收(shou)(shou)費(fei)(fei)(fei)工(gong)(gong)(gong)(gong)作在安(an)(an)(an)全(quan)的(de)(de)環(huan)境(jing)下進行(xing)，守護司乘和(he)(he)職工(gong)(gong)(gong)(gong)的(de)(de)生命財產安(an)(an)(an)全(quan)。四是創(chuang)新(xin)工(gong)(gong)(gong)(gong)作方法。鼓(gu)勵員(yuan)(yuan)工(gong)(gong)(gong)(gong)在收(shou)(shou)費(fei)(fei)(fei)主業(ye)(ye)工(gong)(gong)(gong)(gong)作中(zhong)(zhong)，結合(he)企(qi)(qi)業(ye)(ye)文(wen)(wen)(wen)化的(de)(de)創(chuang)新(xin)精神，積極會員(yuan)(yuan)推廣(guang)、“暢行(xing)保阜 惠享好禮(li)”活動，探索提(ti)高(gao)(gao)工(gong)(gong)(gong)(gong)作效率、優化服(fu)務(wu)模式的(de)(de)新(xin)方法、新(xin)途徑(jing)，為(wei)廣(guang)大司乘人員(yuan)(yuan)提(ti)供(gong)更加(jia)(jia)安(an)(an)(an)全(quan)、便(bian)捷(jie)、舒適的(de)(de)通行(xing)環(huan)境(jing)。